Research carefully · Verify before buying

Terms for Hagalu new-car research and buyer offer enquiries

These terms cover vehicle data, comparisons, buyer tools, images and requests to connect with showroom, finance and insurance providers.

1. Acceptance and scope

Using Hagalu means accepting these terms

Hagalu provides new-car research, country-specific model and derivative information, comparisons, educational buying tools, editorial reviews, ownership guidance and buyer-enquiry assistance. If you do not accept these terms, do not submit an enquiry or rely on the service for a transaction.

Not a used-car marketplace: Hagalu does not currently provide used-stock classifieds, private-seller advertisements, used-car inspections or condition-based valuations. Discontinued model pages are historical new-car references only.

2. Requesting buyer offers

Hagalu facilitates an introduction; each provider makes its own offer

When a buyer requests support, Hagalu may route the enquiry to an appropriate showroom seller, finance provider or intermediary, insurer, or insurance intermediary serving the selected country. The buyer authorises only the necessary contact details and request context to be shared for that purpose.

Each provider independently controls its stock, quotation, eligibility decision, discount, interest rate, fees, premium, exclusions, delivery and contracting process.

3. Commercial relationships

Seller participation does not control editorial content

Hagalu may receive a lead, referral, advertising or other commercial fee in connection with participating sellers. Where material to the user’s decision, the relationship should be disclosed. Payment cannot purchase a higher review score, altered specification, preferred comparison outcome or fabricated buyer recommendation.

4. Vehicle information

Useful research is not the final order document

Hagalu works from country-specific OEM, distributor, regulatory, technical and reputable exact-vehicle evidence. Nevertheless, manufacturers and sellers can change prices, allocations, equipment and production details.

Price

Displayed prices use the stated country, currency, lifecycle and effective-date context. On-road charges, dealer additions and negotiated discounts may differ.

Specification

Verify the VIN-linked build, model year, derivative, equipment and warranty on the seller’s written order before paying.

Availability

A published active model does not prove that a specific seller has stock or an allocation available.

Cross-market technical evidence, measured results, calculated values and official claims are not interchangeable. Hagalu’s Editorial Policy explains those labels.

5. Finance tools

Educational estimates remain separate from provider offers

Monthly-instalment and affordability tools are illustrative and do not themselves constitute a quotation, affordability assessment, pre-approval or personalised financial advice. A separately requested offer comes from the relevant provider and depends on its assessment, interest rate, term, deposit, fees, insurance and balloon structure.

South African credit information is discussed in the context of the National Credit Act. Kenya, Tanzania and Uganda pages are country-scoped and any provider introduction remains subject to the locally applicable credit, consumer and privacy framework. Hagalu does not approve credit or act as the lender.

6. Insurance information

General education and consent-based introductions

Hagalu may explain insurance concepts and, when requested, introduce a buyer to a relevant provider. Hagalu is not the insurer or underwriter and does not determine premiums, eligibility, policy wording, exclusions or claims. Binding terms come from a properly authorised provider in the relevant country.

7. Country selection

The URL and selected market define the catalogue context

The adaptive homepage may use a saved choice or country-level detection, with South Africa as fallback. Country-prefixed pages control their own content. An active catalogue page represents country-scoped research availability; it is not a representation that a specific model is in stock, that a dealer will quote the displayed amount, or that a showroom connection is guaranteed.

8. Intellectual property and permitted use

Research for yourself; do not republish the database

Hagalu’s original writing, reviews, organisation, comparisons, diagrams, generated editorial images and presentation are protected by applicable rights. Manufacturer names, designs, trademarks and third-party media remain the property of their respective owners.

  • Personal reading, ordinary linking and sharing of canonical page links are permitted.
  • Automated scraping, bulk extraction, database reconstruction, competing republication, removal of attribution or watermark, and commercial reuse require written permission.
  • External links are provided for evidence or convenience and do not transfer responsibility for the third party’s content or practices.

Image-specific terms appear on Image Credits & Licensing.

9. User conduct

Do not misuse the service

  • Do not submit false identities, fraudulent buying enquiries or unlawful content.
  • Do not attempt to bypass security, overload endpoints or interfere with another user.
  • Do not submit sensitive financial credentials through a general enquiry.
  • Do not misrepresent Hagalu content or imagery as an official OEM quotation or endorsement.

10. Responsibility and limits

Verify material facts before committing money

To the extent permitted by applicable law, Hagalu is not responsible for loss arising from unverified seller claims, changing OEM data, unavailable stock, third-party services, illustrative finance results or a buyer’s failure to review the final written documents. Nothing in these terms excludes liability that cannot lawfully be excluded.

11. Governing framework

Platform and transaction are different relationships

These website terms are governed by South African law, subject to mandatory rights that apply to a user. A vehicle sale, credit agreement, insurance policy or seller interaction may be governed by the law and regulator of the country in which that separate transaction occurs.

12. Changes and contact

Material updates receive a new date

Hagalu may update these terms as services and countries change. Continued use after publication applies the updated terms to later use. Contact contact@hagalu.com with questions.

User responsibilities

Accurate requests and careful review protect the buyer

  • Use an accurate country, city and contact method when requesting a provider introduction.
  • Do not impersonate another person or submit another person's financial or insurance information without authority.
  • Do not send passwords, bank PINs, card credentials or unnecessary identity documents through a general enquiry.
  • Review the provider's identity, written quotation, total borrowing cost, policy wording, exclusions, fees and cancellation terms before agreeing.
  • Confirm that the exact vehicle derivative, stock status and country-market warranty match the final written documents.

Commercial introductions and referral disclosure

Showroom, vehicle-finance and motor-insurance offers remain provider decisions

Hagalu may introduce a user who requests help to a showroom seller, registered credit provider or intermediary, insurer, or insurance intermediary serving the selected country. Hagalu is not the vehicle seller, lender or insurance underwriter.

The relevant provider controls stock, discounts, delivery, finance approval, interest rates, fees, policy terms, premiums, exclusions and claims. Hagalu does not promise approval, availability, the lowest vehicle price, the lowest borrowing cost or the cheapest insurance premium.

Hagalu may receive a lead or referral fee where a provider relationship exists. That relationship must be disclosed where relevant and cannot purchase a specification change, higher editorial rating, favourable comparison result or recommendation.

Effective and reviewed